Terms & Conditions

• 100% Payment Before Tour Start: Full payment of the tour package must be completed before the tour begins. Services will only be confirmed after the complete payment is received.

• Hotel Check-out Policy: Standard hotel check-out time is as per hotel policy (generally 10:00 AM). Guests wishing to retain the room after check-out time will be charged ₹500 per room (subject to hotel availability). If the room is required for a longer duration, the full-day room tariff will be applicable.

• Cab Time Limit: The vehicle is available for 12 hours per day as per the itinerary. Any usage beyond 12 hours will attract additional charges, payable directly by the guest.

• Extra Waiting Charges: If the cab is kept waiting beyond the scheduled sightseeing or pickup time, additional waiting charges may apply.

• Extra Distance Charges: Any travel beyond the itinerary or package distance will be charged at the applicable per-kilometer rate.

• Pickup & Drop: Pickup and drop services are available only from the locations mentioned in the package. Any change in pickup/drop location may incur additional charges.

• Hotel Availability: Hotels are subject to availability. In case the selected hotel is unavailable, a similar category hotel will be provided.

• Check-in & Check-out Timings: Early check-in or late check-out is subject to hotel availability and may involve additional charges.

• Personal Expenses: Expenses such as lunch, dinner (unless included), laundry, room service, telephone, shopping, camera fees, and other personal expenses are not included in the package.

• Temple Darshan: VIP Darshan, Bhasma Aarti, or any temple entry is subject to government/temple authority rules and availability. Mahakal.com is not responsible for any changes made by temple authorities.

• Delays & Force Majeure: The company shall not be responsible for delays or cancellations caused by natural disasters, road closures, traffic, weather conditions, strikes, government restrictions, or any unforeseen circumstances.

• Guest Responsibility: Guests are responsible for their personal belongings throughout the tour. The company will not be liable for any loss, theft, or damage.

• Damage to Hotel or Vehicle: Any damage caused by the guest to the hotel property or vehicle will be recovered directly from the guest.

• Itinerary Changes: The company reserves the right to modify the itinerary due to weather conditions, road conditions, temple regulations, or operational requirements without prior notice.

• Unutilized Services: No refund will be provided for any unused services, missed sightseeing, meals, hotel stay, or transportation during the tour.

• Government ID Proof: Every guest must carry a valid government-issued photo ID (Aadhaar Card, Passport, Driving License, or Voter ID) during the tour.

• Cancellation & Refund: Cancellation and refund will be processed only as per the applicable cancellation policy mentioned at the time of booking.

• Acceptance of Terms: By confirming the booking and making the payment, the guest agrees to all the above Terms & Conditions.

Non-Refundable 

महत्वपूर्ण नोट्स

1. महाकालेश्वर एवं ओंकारेश्वर के VIP दर्शन टिकट मंदिर प्रशासन के नियमों एवं उपलब्धता के अनुसार प्रदान किए जाएंगे।

2. उज्जैन स्थानीय दर्शन ई-रिक्शा द्वारा तथा ओंकारेश्वर दर्शन प्राइवेट AC कैब द्वारा कराया जाएगा।

3. यात्रा के दौरान सभी यात्रियों के लिए वैध सरकारी फोटो पहचान पत्र (आधार कार्ड, वोटर आईडी, ड्राइविंग लाइसेंस या पासपोर्ट) साथ रखना अनिवार्य है।

4. मंदिर के समय, मौसम, ट्रैफिक या स्थानीय प्रशासन के निर्देशों के अनुसार यात्रा कार्यक्रम में आवश्यक परिवर्तन किए जा सकते हैं।

5. पैकेज में शामिल सेवाओं के अलावा किसी भी अतिरिक्त सेवा, पूजा, प्रवेश शुल्क या व्यक्तिगत खर्च का भुगतान यात्रियों को स्वयं करना होगा।